24/7 - excluding national holidays.
24/7 x 365 - including national holidays.
Yes, we provide a no quibble 30-day money back guarantee on any hosting fees.
We accept Visa, MasterCard, American Express and PayPal. We support automated recurring billing via PayPal.
Shell access or SSH is available free of charge on all of our hosting plans. This is a secured shell environment that is locked down to your specific hosting account. To enable it, please contact support after setting up your account.
No, root access is not available on any of our shared hosting plans. If you require root access with your hosting, we would recommend you purchase a cloud or dedicated server.
Not at this time. You can however use Linux based hosting regardless of the operating system you use on your own computer, whether it be Windows, Mac or Linux.